Privacy Statement
Saint-Gobain Ceramics & Plastics, Inc
(the "Company") respects your privacy. Accordingly,
we have adopted the following policies and procedures to ensure
that any information you provide to us on this Web Site (the "Site")
is treated appropriately and with your full knowledge and consent.
The purpose of this Privacy Statement is to explain what information
we may collect from you and how this information may be used.
What type of personal information is collected on the Site and
how is it used?
Certain areas of the Site may request you to supply us with personal
information. We ask for this information only to the extent such
information is necessary
or appropriate to perform certain functions or activities on the Site (such as
a request for product literature or an online order). Your participation in these
activities is completely voluntary. At the present time, the following activities
on the Site may require you to disclose personal information to us
• Requests for Product Literature. In many cases we offer additional information
about the products and services described on the Site. To receive this information
by mail, we need you to supply us with certain contact information such as your
name, mailing address, phone number and email address.
• Online Orders. Certain information
must be supplied to us to place an online order such as your
name, company name, shipping address, email address, user name
and certain financial information (e.g., credit card number,
expiration date). This information is used solely for billing
and collection purposes. The contact information may also be
used by us in connection with certain marketing activities such
as a promotion or new product announcements. The Company will
refrain from making these types of communications to customers
who have opted out of these programs as described further below
• Warranty Registration, Surveys and Feedback. In some cases, you may be
able to submit your product warranty registration to us through this Site. Our
registration process requires you to supply us with certain information about
you (such as your name and mailing address) and the products being registered.
We may also ask for certain demographic information about you in connection with
marketing surveys and feedback submission forms
• Sweepstakes and Contests. When you enter a contest or other promotional
event on the Site, we may ask for your name, address, telephone number and e-mail
address. This information is used to administer the contest and notify winners.
• Personal Profiles. Users of our Site may wish to register with us in
order to receive more personalized content and/or participate in certain activities
such as setting up a project folder. Our profile registration process requires
you to supply us with your name, address, email address, a user name and password,
and certain information regarding your interest in our products and/or your project.
• Site Use Data. The Company
may also collect other information from customers and visitors
to the Site such as the user's IP address, domain name, length
of time spent on the Site, and the pages accessed during each
visit to the Site. The Company uses this information to analyze
trends, administer the site, track user's movement, and gather
broad demographic information for aggregate use. IP addresses
are not linked to personally identifiable information.How will
the Company protect my personal information?
We will not share your personal information with third parties,
except for our business partners or other entities performing
a service or activity that you
have requested from the Site (such as an online order).
The Company may disclose information you have provided to us if
we have a good faith belief that such disclosure is necessary to
(1) comply with the law or
with legal process served on the Company; or (2) protect and defend the rights
or property of the Company.
If we gather demographic information from you (for example, your
age, education level or household income), we will not share that
information in a manner that
identifies you as an individual with any other entity, unless we let you know
that at the time of collection. When we share demographic information with third
parties, we will give them aggregate information only.
Certain information supplied by you to our Site may be password-protected,
and you should take appropriate measures to protect the secrecy
of your password.
If you use a computer in a public place or share a computer with others, remember
to sign out and close your browser window when you finish accessing our Site
in order to prevent others from accessing your personal information. You are
solely responsible for the control and use of each password you create.
What are "Cookies" and
does this Site use them?
" Cookies" are small pieces
of information that are stored by your browser on your computer's
hard drive. Most web browsers automatically accept cookies, but
you can usually change your browser to prevent that if you would
rather not store the information for future use. Our cookies enable
us to provide you with more personal service. The Company uses
cookies to facilitate the administration of the Site and enhance
the content of the Site for our users.
What security measures are employed
by your Site?
The Company has security measures in place to protect the loss,
misuse and alteration of the information under our control. These
include a firewall to prevent unauthorized
access to our systems and maintenance of registration information in a separate
database. Although we will exercise reasonable care in providing secure transmission
of information between your computer and our servers, we cannot ensure or warrant
the security of any information transmitted to us over the Internet. We will
protect the transmission of credit card and other transactional information through
industry standard, SSL (secure socket layer) encryption.
What about your links to other web
sites? Is my information protected by these sites?
This Site may contain links to other web sites. Please be aware
that the Company is not responsible for the privacy practices of
such other sites. The Company
encourages our users to be aware when they leave this Site and to read the privacy
statements of each and every web site that collects personally identifiable information.
This Privacy Statement applies solely to information collected by this Site.
Additionally, the existence of any external link does not suggest that we are
endorsing the linked company or its products or services.
How can I correct or make updates
to my personal information?
If at any time you wish to update your information or stop receiving
communications from our Site, our partners, or selected third parties,
you may refer to the
Contact Us form on the site to send a change request to the Webmaster.
How can I "opt-out"?
Users of the Site are given the opportunity to "opt-out" of
having their information used for purposes not directly related
to our Site at the point
where we ask for the information. Users are always notified when their information
is being collected by any outside parties. The Company does this so our users
can make an informed choice as to whether they should proceed with services that
require an outside party, or not.
A Special Note about Children
This Site is not intended for use by children under the age of
13. The Company does not intend to collect any personal information
or data from individuals
that identify themselves as children under the age of 13.
If the Company becomes aware that information from a child under
the age of 13 has been submitted to this Site, we will respond
to the inquiry, and, when appropriate,
delete all personally identifiable information (including email address) concerning
that child from our records. That information will not be used for any other
purpose, nor will it be disclosed to any other parties. If a parent believes
that his or her child has submitted personal information to this Site, you are
encouraged to contact us via the Contact Us form on the site.
We believe parents should supervise their children's online activities
and consider using parental control tools available from online
services and software manufacturers
that help provide a kid-friendly online environment. These tools can also prevent
children from otherwise disclosing online their name, address, and other personal
information without parental permission.
Changes to Our Policy
The Company will notify you of changes to its user privacy and
information usage practices by posting the changes on this page.
Please check the revision date
at the bottom of this Privacy Policy to determine if the policy has been modified
since you last reviewed it.
Conditions of Use
Your use of the Site, including any dispute concerning privacy,
is subject to this Privacy Statement and the Company's Terms and
Conditions of Use. By using
this Site, you are accepting the practices set out in this Statement and those
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